Purity Patient Advocates-Virtual Services Available

A professional or independent patient advocate is an individual trained to assist patients and/or their loved ones navigate our complex healthcare system. An independent healthcare advocate’s primary commitments are to promote the health, safety, and rights of their patients and clients.



Retaining a knowledgeable professional patient advocate provides you with a wealth of resources, education, navigation, care coordination and peace of mind. An independent patient advocate is skilled at collaborating with your healthcare team and works on behalf of your best interests!



Please note that professional patient advocates do not replace your physician(s), make any type of medical diagnosis or provide medical advice.

Yes. As a proud member of the National Association of Healthcare Advocacy, we abide by a Code of Ethics for Patient & Health Care Advocates.

1. I work directly for YOU and not a health care system, insurance company, or hospital.

An advocate who works for an insurance company provides services that are limited in scope; and are NOT acting on your behalf.



2. I am highly experienced at collaborating with physicians, health care professionals and medical practice staff.



3. As a former patient who has “walked in your shoes,” I truly understand the roadblocks, fears and frustrations that patients face in our fragmented healthcare system.



4. I know how to find the quality care you are seeking and help you accomplish your healthcare goals.



5. I am ethical, transparent, and will fight for you to ensure your health concerns are taken seriously.

We offer a 30 - 60 minute Initial Consultation (paid service). This is a phone cell session which will allow you to share your situation and determine if we can assist you with your needs and goals.


You can initially contact us through our contact page to start the process.

https://www.puritypatientadvocates.com/contact-us or email us at [email protected] to provide a brief summary of your situation so we can determine if an initial consultation should be scheduled.


The initial consultation must be paid for before we can schedule an appointment with you.


If you decide to retain PURITY PATIENT ADVOCATES AFTER the initial paid consultation, we will send you forms to complete, including but not limited to, a Client Engagement Letter, Consulting Services Agreement and a Release of Information form. Upon completion, receipt of the forms and payment, we will begin working with you.

Your privacy is taken seriously at PURITY PATIENT ADVOCATES.

We do not discuss you or your loved one's patient information with anyone, unless granted written permission by you. This also includes patient family members, friends, or assigned guardians who may pay for the services.

All information you share with PURITY PATIENT ADVOCATES is protected and treated with confidentiality.

Unfortunately, our insurance does not cover client transportation. However, we are happy to facilitate and/or refer you to transportation services as requested.

I can attend virtually or by phone with you and/or your loved one in most areas of the United States.


I can also attend in office appointments in the Atlanta metro area that are located in the following counties: North Fulton, Forsyth, Cobb, and selected areas in Gwinnett County, Georgia.

Integrative medicine helps maximize wellness for people with chronic and complex diseases. It aims to heal the mind-body-spirit and combines conventional and complementary medicine practices. An integrative medicine approach to healing might include lifestyle changes, alternative healing modalities such as acupuncture or chiropractic care.



Functional medicine strives to identify and determine the "root cause" of complex, chronic disease.

The functional medicine model integrates our understanding of the human body, genetics, and external factors to identify and treat the underlying cause of disease.

The focus of functional medicine is on patient-centered care. Each patient is unique and and the physician forms a partnership with the patient. Each patient's history and past health is evaluated in great detail and is highly personalized.

We are able to provide support for basic insurance claim issues. If your case requires in depth expertise, we will be happy to provide referrals to a billing specialist practice.

Do you offer assistance with insurance authorizations and appeals?
We are happy to provide support for basic services. If you need extensive assistance, we will be happy to provide referrals for insurance appeals specialists.

Jennifer L.
Business Development/Sales
Marietta, Georgia
"I am extremely grateful for Sylvia's help and highly recommend her professional patient advocate services."

 

Sylvia helped me see the possibilities that had been completely unexplored by several of my physicians and specialists while my health was taking a rapid decline."


I knew something was terribly wrong but not one physician ever explored or discussed the possibility of Lyme Disease. Through her in depth assessment, Sylvia helped identify areas that had been overlooked and never identified by my physician(s) during the past year. 


I don't know what might have happened if Sylvia had not been there to help me obtain a correct diagnosis from a knowledgeable physician.


She is extremely knowledgeable on complex health conditions. She knows that many people are being misdiagnosed due to time constraints in our conventional healthcare system, as well as lack of training on how to identify the root cause of illness.



Michael E. 
Personal Athletic Trainer & Traumatic Brain Injury Warrior
Marietta,Ga

"Sylvia is genuine, empathetic and collaborative.

I highly recommend her to anyone who is anxious and/or doubtful about a recent diagnosis."


At age 22, I suffered from a cerebral hemorrhage while working out at a gym. 

I was under the care of a neurologist for over 20 years before I started suffering various unexplained symptoms such as dizziness, fatigue, anxiety attacks and headaches. 


I had seen a specialist in 2016 and thought I had a correct diagnosis. However, my symptoms returned in 2018 and worsened to the point where I was fearful of driving.


After meeting Sylvia, she questioned whether my symptoms should be investigated by another specialist. She took my health concerns seriously and fought as my health advocate to ensure I was properly diagnosed. 


Sylvia helped me navigate to a specialist in the Atlanta area who diagnosed me with a condition triggered by my environment. 


Sylvia comprehends the complexity of our health care system and understands how to guide you to the right physician and/or specialist team to find the cause of your symptoms.   





Tisha R.

Former Pharmaceutical Sales Executive

Savannah, Ga.



"I have known Sylvia for several years and met her in 2016 when I was first diagnosed with Lyme Disease. Since that time, she has been my trusted “Go to Advisor” for health navigation concerns, including tick borne illness."

Sylvia taught me how to advocate for myself with physicians and health care practitioners. She possesses a wealth of knowledge and resources from her extensive research on health conditions.

 

I believe Sylvia will go the extra mile to help anyone effectively navigate the healthcare world; especially when you have a vast array of complex symptoms and are being ignored.

 

She is ethical, professional, compassionate, knowledgeable, and resourceful.

 

I highly recommend Sylvia as a private patient advocate to anyone who is frustrated, fearful and in need of seeking correct answers to unresolved health issues.