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Olga Barone-Allan, President

For Scheduling a consult, please use my scheduling link to choose a day and time that works best for both of us.

Billing Angel is a medical billing advocacy company that helps clients understand and manage their healthcare bills. Our mission is to help individuals decipher the overwhelming amount of medical paperwork common today and ensure they are paying only what is necessary. Our goal is to minimize the emotional stress this can cause and provide the confidence to resolve future healthcare-related issues.

Billing Angel was founded by Olga Barone-Allan. Olga has 25 years of experience in the healthcare industry, with broad and detailed knowledge of revenue cycle management (insurance billing and collections), revenue integrity, government payer compliance, denials management, uncompensated care, analytics, process management, HIPAA, product development, and process improvement.

Olga is well respected for her active leadership and diversified areas of expertise. She has been an active member of the New Jersey Chapter of the American Association of Healthcare Administrative Management and Healthcare Financial Management Association for over 20 years. Over her long career she has held senior management positions in consulting, as the Director of Patient Financial Services at a mid-size hospital, and as Assistant Director at a multi-hospital organization in New Jersey.

Olga is a graduate of The College of New Jersey in New Jersey and obtained the CHFP certification in 2020 which represents a Certified Healthcare Financial Professional offered by Health Financial Management Association (“HFMA”). In her spare time, she enjoys movies, books, traveling, and spending time with her family, particularly her grandchildren.

What People are Saying About “Billing Angel”

“Although I had the pleasure of becoming acquainted with Olga Barone-Allan, the owner of Billing Angel, under the saddest of circumstances, she made the process of paying medical and hospital bills, after the loss of a parent, much less stressful and worrisome. It was reassuring to find someone with her expertise to handle the payment of medical bills during a period of grieving. After signing an agreement for her services, I supplied Olga with copies of the medical statements I had received, and she moved forward contacting the corresponding billing departments in our family’s behalf.

Due to her knowledge in this field, she was able to negotiate the final payments for some of these bills, for which our family was very grateful. Throughout the term of our agreement, Olga presented herself in a professional, yet kind and understanding manner. She formulates a plan with her clients, keeps you informed of her activities, as the bills are being addressed, and follows up with the doctors and, or the hospital billing departments to be sure payment was received. It is without reservation I would recommend Billing Angel as a “Godsend” during a difficult time, such as the death of a family member.” 

Angela 

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“I’ve worked in the healthcare field for over 40 years overseeing billing/collection functions in core finance and administrative positions. So when I was about to turn 65 and needed to make my Medicare open enrollment choices, one would think that had full expertise and credentials to do so, right? Absolutely not! 

You see, having the “right kind” of healthcare expertise is what’s required…nothing less will do! We need the support of someone who’s gained such detailed level medical contracting, billing and claims payment expertise through years and years of recognizing, handling and favorably resolving such specialized issues firsthand. They are truly rare and superior specialty leaders within this very complex healthcare field have also “expanded” their expertise through the numerous Medicare/Medicaid healthcare reforms over the past 10 years. Moreover, than that, these truly gifted experts have also expanded their expertise to most every sector of healthcare that we will likely utilize at some point of our lives (doctors, hospitals, home care, nursing homes, etc.), each requiring literal additional certifications given their respective complex set of government and contract rules of their own…

I turned to Olga because she’s without a doubt the best you could ever find out there for this type of valued and needed support….and that is something I feel very credentialed to know and advise on after my 40+ years in the healthcare business! Olga unquestionably meets what I’ve defined as a rare “superior specialty leader” in her field, which not only ensures you of have the best healthcare coverage options available clearly presented to you, but you will gain a valued advocate that you can trust implicitly. Olga’s deploys her uncompromised integrity with the tenacity and perseverance that the government and commercial insurance companies force upon us, and you can rest assured that you will get every penny rightfully do to you on each and every claim. But amazingly the value you receive from Olga only begins there……   

As your Billing Angel, Olga is as professional, caring and compassionate as anyone I’ve every known in my life. Olga’s huge heart will immediately make you feel that you’re like family, which from my perspective is priceless in the world today. I know Olga’s huge heart seeks to serve and help as many as possible who will naturally have difficulty understanding and dealing with all as aspects of annual medical plan coverage, billing and payment. Be it related to Medicare, Medicaid or commercial insurance companies (and how they integrate, or not), Olga’s the best in the business!

So please don’t hesitate for a second in “ringing this Billing Angel’s bell” today…..you will NOT ever be disappointed with the impeccable and loving service you’ll receive from Olga Barone Allan!”    

Joe Samples

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“I was referred to Olga Barone-Allan by my Medicaid, Elder Care and Estate Planning lawyer.  Olga was tasked with straightening out a nursing home snafu for a family friend recently placed on Medicaid.  I was quite distraught and overwhelmed with a $10,000.00 overcharge. 


Olga was wonderfully accessible and reassuring during the entire process. I was kept informed throughout her investigation.  Olga’s interaction with all parties at the nursing home was courteous and professional.  She had resolved my issue within ten days.  Medicaid regulations and dealing with complicated nursing home billing errors can be daunting for the average person. To know that Olga was well versed in all of that gave me tremendous confidence that she would be able to get to the root of the problem.  She treated me with respect, patience and gave me emotional support.  I would use Olga Barone-Allan again without hesitation. Olga exceeded my highest expectations.  I couldn’t have asked for more.  I highly recommend her.”

Karen

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 “I was dealing with an overzealous attorney Janet Romano, representing the nursing home my father was a resident of.

The Attorney had placed a judgement on my father’s estate, and me. I was very confused by this as I went through the Medicaid system for my father’s stay in the nursing home. When I received the judgement documents I solicited the assistance of an attorney Gracias Montilus. He did some filing but after that I was unable to reach him. I called, emailed, text and went to his office, no contact. I tried speaking with Ms. Romano directly to explain that my father’s stay in the nursing home was under Medicaid. She basically didn’t want to hear that, and tried to treat me as if I was a criminal. Needless to say I was extremely discouraged. I figured that once the estate was settled and Janet Romano could see that there was no monetary value she would release the judgement and this would be over.

However that was not the case, I understand from the realtor handling the short sale of my father’s house that Ms. Romano made the realtor give her 1000.00 at the closing in order to release the judgement so the short sale could be completed. Needless to say even after the property was sold she was still coming after me. I did not know what to do. Most of the Attorneys that I contacted had very little interest in this type of case. However after the judgement caused me to miss out on a lucrative employment opportunity I had to make it my mission to resolve this. I utilize the legal services offered by my employer ADP. I called an Attorney in Fairfield NJ and the woman who answered the phone informed me that the attorney does not handle cases like mine, but referred me to Olga Barone-Allan a God send.

Olga was able to guide me and speak on my behalf. She reached out to the nursing home and provided a contact that I could work with. I knew I needed someone like her to assist me. However I was not sure if anyone like this existed. I do not know how I would have been able to handle the issues without her assistance. She provided an expertise that is not easy to find. She also never asked for a fee and when I offered to give a token of appreciation she refused. I think you would agree that providing the service she did without expecting compensation is unheard of in 2017. She was able to find someone from the nursing home for me to speak with and I was able to explain what was going on and that there was a Medicaid case for my dad. Long story short I found out that the bill had been written off as a debt. I literally was dealing with this for close to five years. Olga came along and produced results. Results that helped bring some closure to this open wound. Words cannot express how grateful I am to Ms. Barone-Allan and hope anyone dealing with similar circumstances will be as fortunate as I was.”

Gwendoly Graves

Q Should a person pay attention to their EOBs (explanation of Benefits)?

Yes, it is so important to verify the charges being recorded as it is a great tool to identify hackers, inappropriate billings, etc.

Q How likely will an insurance plan or provider of service refund a payment inappropriately charged then paid?

Very likely however it will take constant follow up because you are one of many in queue.

Q Will you appeal a denial if you feel it is appropriate?

Yes, as long as I am able to obtain all the needed backup documentation.

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